 |
 |
 |
This site is both interactive and multi-media and requires software plug-ins and browser set-ups to fully participate in this course. |
|
|
|
System Requirements
 |
Windows:
- 120MHz Intel Pentium processor or equivalent (audio only)
- 16MB of RAM
- 28.8Kpbs modem
- 16-bit sound card and speakers
- 65,000-color video display card (video)
- Windows* 95, Windows 98, Windows 2000, Windows 2000 ME (final release version only) or Windows NT 4.0 with Service Pack 4
- IE 4.0.1 or Netscape 4.0 or later
|
Macintosh:
- Mac* OS 8.1 or later
- 32 MB RAM
- Virtual Memory turned on, set to 64MB
- 604 PowerPC* (200 MHz or better)
- 28.8Kpbs modem Internet Connection
- Browser support: Microsoft* Internet Explorer* 4.01 or later or Netscape* 4.05 or later
*All other brands and names are property of their respective owners.
TOP |
|
| Audio and Video Help |
Here are suggestions from Real Networks if you are having trouble with streaming audio or video. We recommend making only one change at a time to help you to tune in better.
|
Check Your Connection Rate in Preferences
On the RealPlayer, pull down the "View" menu.
Select "Preferences" (the last choice on the menu).
Click on the "Connection" Tab.
There is a selector for "Normal bandwidth" and "Maximum bandwidth". Check that these are both set to the speed of your modem, or one notch lower.
Click "OK" and restart the Multimedia stream.
|
Check Video Compatibility in Preferences
On the RealPlayer, pull down the "View" menu.
Select "Preferences" (the last choice on the menu).
Click on the "Performance" Tab.
Uncheck the box on the bottom labeled "Use optimized video display".
Click "OK" and restart the Multimedia stream.
|
Disable the StartCenter
On the RealPlayer, pull down the "View" menu.
Select "Preferences" (the last choice on the menu).
Click on the "General" Tab.
Click on the button labeled "Settings..." in the StartCenter area.
Uncheck the box labeled "Enable StartCenter".
Click "OK" and reboot your computer before starting your Real Player Application.
|
Use the Minimum Resources
This helps on some older and slower machines.
Stop using or disable EQ,
Click on the "Performance" Tab.
Uncheck the box on the bottom labeled "Use optimized video display".
Click "OK" and restart the Multimedia stream.
|
Adjust your system's volume
For Windows 98 or 2000 users, adjust the volume using the control on the task bar.
For Mac users, click on Control Panel, Monitors and Sound and adjust the volume there.
|
If the audio sounds too fast, too slow, scratchy, or distorted change the Performance settings in the Player.
Select Preferences from the Options menu.
Click the Performance tab.
Click the Settings button.
Click either "Disable 16-bit sound" or "Disable custom sampling rates" to modify the way your player and sound card interface. You may need to play with the settings to see which sounds best.
|
RealPlayer says “Net Congestion” or “Rebuffering”, while the audio and/or video break up making it impossible to listen or view.
Here are some causes to “Net Congestion”:
Bad connection to your ISP - Poor connection to the Internet. Try disconnecting and redialing your connection to the Internet. Sometimes this will give you a better connection.
Surfing the Web while listening to Audio – Viewing a Web page with lots of graphics, you may not have enough capacity to simultaneously listen to RealAudio or RealVideo. Click the Stop button on your web browser and see if the RealAudio or Video gets better.
Traffic On The Internet – Like commuting on your local highways, traffic on the Internet is subject to traffic jams. When things are busy on the Internet, part of the audio and video information can be lost. When too much information is lost, the RealPlayer will have trouble playing audio or displaying video, and the RealPlayer will display a message indicating “Net Congestion.” Try re-clicking on the link, this may help establish a better connection to the server.
|
When error messages appear on your screen.
“The connection to the server could not be established.”
This is due to traffic bottleneck. Try clicking on the link again. It may clear the problem.
“Error 14 File Not Found” or “Requested File Not Found”.
Please email us: media support
|
AOL users having trouble listening to audio/video links
Go to this link http://service.real.com/kb/index.html and in the ‘Enter your Query’ box, type aol and hit the ‘Submit Query’ button. This will bring up some issues that relate to using AOL.
|
| If you are continuing to have problems, specifically on animated pages, you may want to try the option of viewing the animation using the Real Player window. That choice is available if you see a link that says "In Real Player." Network congestion may also cause animation to play in unexpected ways. If you you have tried all the above options, and the animated pages are not playing correctly, you may try viewing the page again later. |
TOP |
|
Print Help
Printing: PC users
- IE and Netscape
- Use CTRL-P to print the current page
-or-
- Click on "File" on the browser menu, and choose "Print"
Printing: Mac users
- IE and Netscape
- Use Apple-P to print the current page
-or-
- Click on "File" on the browser menu, and choose "Print"
Printing Problems: PC Users
Printing Problems: MAC Users
TOP
|
|
| "Grabbing" Text and Images from Web pages |
|
PC users
To grab text from a web page:
- To grab all text on a page, use CTRL-a to "copy" the text, and then use CTRL-v to "paste" into Notepad, Microsoft Word, Netscape Composer, or your favorite word processor.
- To grab a section text on a page, highlight the sentence(s) of text with cursor, and "copy" with CTRL-c, and then use CTRL-v to "paste" into Notepad, Microsoft Word, Netscape Composer, or your favorite word processor.
To grab an image from a web page:
- Windows using Netscape: Right click on the image you want to use. Click on "Save this Image as..." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
- Windows using Internet Explorer (IE): Right click on the image you want to use. Click on "Save Picture As..." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
|
Mac users
To grab text from a web page:
- To grab all text on a page, use Apple-a to "copy" the text, and then use Apple-v to "paste" into Mac Write, Word Perfect, Claris Works, Netscape Composer, or your favorite word processor.
- To grab a section text on a page, highlight the sentence(s) of text with cursor, and "copy" with Apple-c, and then use Apple-v to "paste" into Notepad, Microsoft Word, Netscape Composer, or your favorite word processor.
To grab an image from a web page:
- Macintosh using Netscape: Click and hold the image you want to use. Click on "Save this Image as..." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
- Macintosh using Internet Explorer (IE): Click and hold the image you want to use. Click on "Download Image to Disk." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
TOP |
|
| Downloading and pasting graphs and images from the web |
|
| To use graphs or images from the web, first you have to download the image to your computer, then insert the image to your word processing or presentation software. How you download the images depend on your operating system and the web browser you're using:
PC users
Netscape: Right click on the image you want to use. Click on "Save this Image as..." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
Internet Explorer (IE): Right click on the image you want to use. Click on "Save Picture As..." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
Mac users
Netscape: Click and hold the image you want to use. Click on "Save this Image as..." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
Internet Explorer (IE): Click and hold the image you want to use. Click on "Download Image to Disk." From there, you will be prompted to choose a folder to save the image in. Choose the folder, click on "Save" which will then download the image into that folder.
Once you have downloaded the images, insert them into your software program. Many word processing and presentation software programs have an "Import Image" option which makes inserting images easy.
TOP |
|
Free Software Downloads
|
|
TOP |
|
Browser Tips
|
Bookmarking: PC users
- IE:
- Use CTRL-D to add the page to your Favorites
-or-
- Click on "Favorites" on the browser menu, and choose "Add to Favorites"; click "ok" when "Add Favorite" box pops up.
- Netscape:
- Use CTRL-D to add the page to your Bookmarks.
-or-
- Click on "Bookmarks" on the browser toolbar menu, and choose "Add Bookmark".
Bookmarking: Mac users
- IE:
- Use CTRL-D to add the page to your Favorites
-or-
- Click on "Favorites" on the browser menu, and choose "Add to Favorites"; click "ok" when "Add Favorite" box pops up.
- Netscape:
- Use CTRL-D to add the page to your Bookmarks.
-or-
- Click on "Bookmarks" on the browser toolbar menu, and choose "Add Bookmark".
TOP |
|
|
|
|
|
|
|
 |
